Dental Practice Heroes Newsletter
Dr. Etchison will share tips, strategies, and give a summary of the DPH content and upcoming events for the month.
Tags: dental leadership
Showing 12 results:
Breaking Through the Next Stage of Practice Growth
Your practice is growing, you're making good money, and somehow everything feels harder than it used to.
Your team is busy, things keep falling through the cracks, and you're constantly answering questions, solving problems, and reminding people what needs to get done. You keep thinking, "We just...
Oct 16, 2026
dental leadership
dental practice growth
dental practice profitability
dental team development
The Difference Between Fixing and Creating
You can spend an entire year improving your practice and still end up with almost the exact same practice.
You fix scheduling problems, improve systems, handle team issues, and put out fires. Yet you're still working the same hours, carrying the same responsibilities, and dealing with the same fr...
Oct 09, 2026
ceo time
dental leadership
dental practice growth
practice ownership
The Ownership Shift
The more capable you are, the easier it is to accidentally make your practice depend on you.
You’re good at interviewing, so you keep interviewing. You’re good at handling conflict, so everyone brings it to you. You’re good with upset patients, so you’re always the one who gets pull...
Oct 07, 2026
dental leadership
dental practice systems
team ownership
The Hidden Cost of a Comfortable Practice
“Things are fine” can quietly become one of the most expensive beliefs in your practice.
You’re making good money. You like your team. The schedule is full. Nothing feels broken, so it is easy to stop asking what could be better. That is where comfort can slowly turn into complacency.
A healthy p...
Sep 30, 2026
dental leadership
dental practice growth
dental practice owner
dental practice profitability
Get Curious Before You Correct
The quickest way to mishandle a team issue is to assume you already know why it happened.
Someone shows up late, checks their phone, misses a responsibility, or gives you attitude, and your brain fills in the rest. They’re lazy. They don’t care. Maybe that story is right, but once you believe it,...
Sep 23, 2026
conflict management
dental leadership
dental team development
employee accountability
Build a Practice That Stays on Track
If you have to keep reminding your team to follow the systems, you do not have a systems problem.
It is frustrating to talk about something in a meeting, watch everyone do it correctly for a week, and then slowly see things drift back. The instinct is usually to remind them again, add another che...
Sep 16, 2026
dental leadership
dental team accountability
dental team management
sops
team development
Making Change Actually Stick
If you keep saying, “We already talked about this,” your team may not need another reminder.
We solve problems in meetings all the time. Everyone agrees on what needs to change, we leave feeling like we made progress, and then a few weeks later the old behavior is back. It is easy to assume the t...
Aug 26, 2026
dental leadership
dental practice management
dental practice systems
team accountability
The Work That Actually Moves the Practice
You can be busy all day and still do nothing to move your practice forward.
As practice owners, we are really good at responding to what feels urgent. A team member needs something, a patient has an issue, or there is another problem to solve, and suddenly the time we set aside to work on the bus...
Aug 19, 2026
delegating in a dental office
dental leadership
practice efficiency
Creating a Team That Truly Cares
Most of us spend a ton of time thinking about the patient experience. But we probably do not spend nearly enough time thinking about the experience we are creating for our team.
We want great people who care about the patients, care about the practice, and take ownership. But that kind of engagem...
Aug 14, 2026
dental leadership
dental team training
employee experience
Building One Team
The biggest communication problem is usually a perspective problem.
The front office and the clinical team are working toward the same goal, but they experience the day very differently. One side lives in a world of constant interruptions. The other is focused on keeping patients moving and provi...
Jul 22, 2026
communication
dental leadership
dental practice management
office culture
Creating a Smoother Practice
Every shortcut has a ripple effect.
Most practice problems do not begin with one major failure. They begin with a small responsibility that gets skipped, rushed, or passed along. It may save a few seconds in the moment, but it often creates more work, more frustration, and more confusion for some...
Jul 17, 2026
dental leadership
dental practice management
systems
team accountability
workflow
From Rescuer to Coach
Helping your team should not mean becoming the person who solves everything.
Most practice owners step in because they want to help. A team member has a question, a patient issue comes up, or a process breaks down, and it feels faster to solve it yourself. The problem is that every rescue teaches...
Jun 19, 2026
delegation
dental leadership
leadership
team development