Dental Practice Heroes Newsletter
Dr. Etchison will share tips, strategies, and give a summary of the DPH content and upcoming events for the month.
Tags: leadership
Showing 12 results:
The Right Accountability Conversation
One mistake is easy to coach. A pattern requires a different conversation.
When something happens once, the conversation is usually simple. Maybe someone forgot a checklist, showed up late, or missed a step in a system. You address what happened, clarify the expectation, and move on. The challeng...
Aug 07, 2026
accountability
communication
leadership
Unlocking More Production From the Team You Already Have
Your team can be fully trained for the job they have today and still be completely unprepared for the practice you are trying to build.
That happens when training ends after onboarding. People learn how to do the job, but they never learn how to become better at it. Over time, growth is replaced ...
Jul 29, 2026
leadership
office management
practice growth
team development
The Power of Perspective
The stories you repeat shape the results you expect.
Most practice owners have a running story in their head about their team, their patients, their schedule, or what is possible in the practice. The problem is that the more you repeat a story, the more it starts to feel like a fact. Sometimes th...
Jul 01, 2026
culture
leadership
mindset
self-awareness
Where Accountability Starts
What you tolerate today becomes part of your culture tomorrow.
Most practice owners do not struggle because they don't know something needs to be said. They struggle because they are not sure how to say it. So the conversation gets delayed, the frustration grows, and the behavior slowly becomes a...
Jun 24, 2026
accountability
communication
courageous conversations
leadership
From Rescuer to Coach
Helping your team should not mean becoming the person who solves everything.
Most practice owners step in because they want to help. A team member has a question, a patient issue comes up, or a process breaks down, and it feels faster to solve it yourself. The problem is that every rescue teaches...
Jun 19, 2026
delegation
dental leadership
leadership
team development
The Moments That Matter
A productive practice does not always mean people are having good days.
Most practice owners focus on systems, production, and performance. But people stay engaged when they feel like their work matters, their effort is noticed, and they are valued as people, not just employees.
A few simple ways...
Jun 17, 2026
employee engagement
leadership
team culture
workplace culture
The Engagement Shift
Your team does not need to care more. They need a reason to care.
They will never feel the same weight of ownership you do, and that is normal. The goal is not to make them think like owners. It is to help them feel connected to the work, the mission, and the solutions they help create.
Strong bu...
Jun 09, 2026
leadership
practice growth
team culture
team development
Why Good Employees Start Struggling
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Sometimes the leadership promotion is the problem. Not because the pe...
May 29, 2026
accountability
leadership
team dynamics
team management
The Story Your Practice is Telling
Most practice owners can feel when something is off. The problem is they are usually guessing at what is actually causing it. That usually happens because they are not tracking the right numbers, are tracking too many, or are not doing anything with the data once they have it.
Here are three thin...
May 13, 2026
data tracking
decision making
dental practice management
leadership
The Missing Piece in Delegation
You built the leadership team. You handed off responsibilities. So why is everything still coming back to you?
That is where a lot of owners get stuck. Delegation is not “set it and forget it.” You still need structure, follow-up, and guardrails so your team knows what they own and how success is...
May 06, 2026
delegation
leadership
systems
team management
The Shift Every Overworked GP Needs to Make
Ever feel like you are working your tail off trying to be the “super GP” who does everything, but the practice still feels heavier than it should?
That is exactly what I dive into with Dr. Alex Sharp on this week’s episode. He went from associate, to super GP, to full arch focus, and now to CEO o...
Dec 09, 2025
clinical focus
leadership
practice growth
team development
Stop Solving for Today and Start Building for the Year
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If you have ever felt like your practice is running your life instead of supp...
Nov 20, 2025
leadership
practice growth
systems and direction
team alignment