You already did the dentistry. You just never got paid for it. And that usually does not happen overnight. The schedule stays full, production looks good, and patients keep saying yes. Meanwhile, balances pile up in the background until someone finally opens the report and asks, “How did this get...

Have you ever noticed how some dentists pick a production goal out of thin air? “I want to do 2 million this year.” Okay, based on what? Most people cannot tell you their required dollar per hour to hit that number, or how many days they actually need to work. That is the issue. If you cannot cal...

Have you ever had a patient say yes in the back, then somehow vanish at the front desk and never schedule? Clinically everything went great. They understood the need and were on board. Then they hear the cost, say they will call you back, and you know they are gone. Here is what experience has sh...