The Work That Actually Moves the Practice
You can be busy all day and still do nothing to move your practice forward.
As practice owners, we are really good at responding to what feels urgent. A team member needs something, a patient has an issue, or there is another problem to solve, and suddenly the time we set aside to work on the business is gone. The problem is that if we never protect time to think, plan, improve systems, and dev...
Creating a Team That Truly Cares
Most of us spend a ton of time thinking about the patient experience. But we probably do not spend nearly enough time thinking about the experience we are creating for our team.
We want great people who care about the patients, care about the practice, and take ownership. But that kind of engagement does not just happen because someone gets a paycheck. People want to feel like what they do matt...
Choosing the Right Next Step
Just because your practice can grow does not mean it should.
It is easy to look around and feel like the next step is always more. More chairs, another associate, a bigger office, maybe even another location. But before you make the practice bigger, you need to ask yourself whether bigger actually gets you closer to the life you want.
Before making that next move, focus on three things:
Get c...
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