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DPH's Dental Practice Growth & Leadership Blog

Expert insights on dental practice management, coaching, and leadership. Learn how to grow a dental practice, reduce cancellations, improve case acceptance, train your team, and boost profitability. The Dental Practice Heroes Blog helps dentists scale with proven systems, reduce burnout, and build self-managing practices for more income and freedom.

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How to Handle Upset Dental Patients: Set Expectations, Show Empathy, and Protect Your Reputation
“It didn’t hurt until you touched it, Doc.” Every dentist knows that sinking feeling. Post-op sensitivity, bite issues, or unexpected pain can turn an otherwise routine case into a stressful one. Yet these moments are inevitable. What matters most is how you respond. This article, based on a Dent...
Oct 31, 2025 dental practice heroes podcast dental practice management dental team communication dentist stress management empathy in dentistry upset dental patients

DPH's Dental Practice Growth & Leadership Blog

Expert insights on dental practice management, coaching, and leadership. Learn how to grow a dental practice, reduce cancellations, improve case acceptance, train your team, and boost profitability. The Dental Practice Heroes Blog helps dentists scale with proven systems, reduce burnout, and build self-managing practices for more income and freedom.
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