Creating a Smoother Practice
Every shortcut has a ripple effect.
Most practice problems do not begin with one major failure. They begin with a small responsibility that gets skipped, rushed, or passed along. It may save a few seconds in the moment, but it often creates more work, more frustration, and more confusion for someone else later.
If you want to break the cycle, focus on these three ideas:
Show your team the ripp...
The Practice People Choose
The best candidates are interviewing your practice too.
It is easy to blame the hiring market when you cannot find the right people. While today's market is certainly more competitive, the strongest practices are not waiting for hiring to get easier. They are becoming the kind of workplace people want to be part of.
If you want great people to choose your practice, pay attention to this:
• Thin...
Honest Conversations
Your job is not to convince. It is to be honest.
Many dentists hesitate to talk about treatment because they don't want to sound pushy. So they soften the conversation, leave things out, or wait until the next visit.
The problem is that avoiding the conversation does not protect trust. Honest communication does.
When you're discussing treatment, remember this:
• Tell patients what you see.If yo...
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