Fix This Before You Expand
You do not have a space problem. You probably have an efficiency problem.
Before you add more space, more ops, or another associate, look at your production per hour. If you are below $650 per hour, there is usually still a lot of opportunity in your current setup.
A few places to look first:
• Block scheduling is not being used effectively• Procedures are taking longer than they should• Hygien...
How to Build Trust Before You Diagnose
If your case acceptance is low, the problem is probably not your diagnosis.
Most dentists assume that if the treatment plan is correct, the patient will say yes. That is not how it works. Patients say yes when they trust you, and that trust is built before you ever talk about dentistry.
Here is a simple way to approach every room:
• Slow yourself down when you walk in• Start with the person, no...
How to Define What Good Looks Like
Your team is not the problem. Your lack of clarity probably is.
In this episode, I break down a simple exercise I did with my team that created instant clarity around what we value and what we do not. Once we put those standards into words, a lot of the issues owners complain about became much easier to spot and address.
A few signs this may be showing up in your practice:
• You keep dealing wi...
Dental Practice Heroes Newsletter
