Dental Practice Heroes Newsletter
Dr. Etchison will share tips, strategies, and give a summary of the DPH content and upcoming events for the month.
Tags: team-accountability
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The Leadership Shift Your Front Desk Needs
A chaotic front desk does not stay at the front desk. It spills into your schedule, your collections, your case acceptance, and your stress level as the owner.
In this episode, Kiera Dent and I break down a common mistake owners make: rewarding activity instead of outcomes. A team can be busy all...
Mar 11, 2026
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front-desk-systems
practice-management
team-accountability