Most team debates do not need a big meeting. They need a simple experiment.
A lot of practice owners waste time arguing about things nobody has real data on. Do unconfirmed patients actually show up? Are online scheduling patients more likely to no-show? Is one front desk team member better at getting treatment scheduled than another? Instead of guessing, run a quick test and get the answer.
A few simple experiments you can run in your practice:
• Track unconfirmed patients for 30 days
• Keep a tally of why new patients do not schedule
• Track case acceptance by front desk team member
• Test which text messages get more paperwork completed
This is how you stop making decisions based on opinions and outliers. A simple test gives you real answers, and real answers make it easier to improve the right thing.
Listen here for easy experiments you can start using right away to make better decisions in your practice:
P.S. If you want to stop guessing and start making better decisions in your practice, book a strategy call with us. We will help you identify what matters most, where the opportunities are, and what to fix first.
