Your team is not the problem. Your lack of clarity probably is.
In this episode, I break down a simple exercise I did with my team that created instant clarity around what we value and what we do not. Once we put those standards into words, a lot of the issues owners complain about became much easier to spot and address.
A few signs this may be showing up in your practice:
• You keep dealing with the same behavior issues
• Accountability conversations feel exhausting
• Your standards live in your head, not with your team
If you have not clearly defined what good looks like, your team is guessing. If you want a simple exercise to fix it, listen to the full episode here:
P.S. If you want support as you work on this, join our free DPH Community. It is a space for like-minded dentists to connect, learn from each other, and share what is actually working in their practices. Click here to register, or download the Dental Practice Heroes app and register directly inside the app.
