Have you ever had a last-minute cancellation blow up three hours of your day, then you walk up to the front desk and say, “That’s it. We’re pre-collecting from now on”? You can feel the tension immediately. Your team looks at you like you just asked them to charge admission at the front door. Tha...

This podcast is for a certain type of practice owner. The one who wants a profitable, efficient practice but knows deep down they are capable of more and is tired of spinning their wheels. It is easy to blame staff, insurance, DSOs, interest rates, or the economy, but most practice owners are not...